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CONSULTING

LEADERSHIP DEVELOPMENT THROUGH COACHING 
Executives may choose to participate in the leadership development process or the others may suggest this approach to assist in their development.  The following are steps in the process:

  • Meet with the human resource manager or a representative of the organization to identify the problem from the organizations perspective. 
  • Meet with the executive to determine the problem from their point of view. 
  • Provide assessment opportunities for the executive and possibly their department. 
  • Give feedback to the executive and the organization and provide a leadership development plan for the executive. 
  • Start a leadership development plan which could include ongoing coaching, meetings with staff and the executive, outside classes, audio or video learning, reading materials 
  • Evaluation of the process for the executive as well as the organization.

HUMAN RESOURCE CONSULTING 
Meeting with manager, human resource representative, and outside consultant to provide support for manager to meet the needs of staff with performance problems.

PERSONNEL POLICY DEPARTMENT 
Consultation with human resource directors in the development of policies that impact the work place such as Sexual Harassment, Drug Testing and others.  Policy Development and implementation would be a part of the assessment.

ORGANIZATIONAL INTERVENTION 
This service is provided in situations where a group of employees are having difficulties with each other or their supervisor.  This would involve a summary of the situation and suggested interventions to help resolve the conflict.
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TRAINING

Training programs can be individually designed to meet your needs.

C.O.R.E. 
CREATING ORGANIZATIONAL RELATIONSHIPS FOR EFFECTIVENESS 
This program is designed to give participants a framework for understanding human behavior, an opportunity to gain greater self-awareness, and a strategy for interacting more effectively with others.  In addition, it improves interpersonal effectiveness, job satisfaction and organizational effectiveness.  The program will involve the Myers-Briggs Type Indicator-STEP II.

T.E.A.M.  
TEAM EFFECTIVENESS AND MOTIVATION 
This seminar is designed for groups who wish to build a highly motivated, effective team committed to the collective achievement of the organizational goals. Participants learn how to create trust along with a sense of spirit and commitment. The format will use both didactic and experiential learning. It will take a look at the organizational culture and how this impacts the team. Time will be spent on problem solving. Specific issues could be explored such as managing stress, conflict management and others. 

L.E.A.D.E.R.  
LEAD WITH EXCELLENCE AND DEVELOP EFFECTIVE RELATIONSHIPS 
This seminar will equip leaders with the knowledge and skills to assess their leadership style and its impact on their subordinates, effectively delegate assignments, increase their awareness of and dedication to the roles and responsibilities of supervision, refine their talent for praising and reprimanding subordinates work performance and developing an action plan.

S.O.S. 
STRESS IN ORGANIZATIONAL SUCCESS
The workshop will examine the impact of stress on the individual and the organization and investigate methods for confronting and managing the stressors in our lives.  The participates have an opportunity to experience both physical and mental strategies for stress relief.  They are taught to draft a personal action plan for dealing with predictable and unexpected stressful situations.  They are also taught skills essential to the effective management of stress.

W.E. L. L.  
WELLNESS ENRICHMENT LIFESTYLE FOR LEADERS IN THE WORKPLACE 
People that lead healthier lifestyles are more productive, happier and able to handle stress more effectively.  The goal of this workshop is to help individuals assess their own lifestyle and make steps to move to a healthier life.  Time will be spent assessingthe organization in terms of wellness.  Techniques for moving toward a healthier lifestyle will be presented.

T.I.M.E. 
TIME INVESTMENT MAXIMIZING EFFICIENCY 
The most important skill needed to make dreams become a reality is the management of time.  Sometimes organizations demands impact the management of time, sometimes it is ones own approach to time that inhibits getting tasks done. Through a better understanding and valuing of different styles, participants learn to maximize their Human Resources.  The program will focus on understanding ones approach to managing time, and the organizational goals and priorities.  The participants will learn different techniques for controlling time in terms of their own personality style and developing an action plan to make behavioral change. This program is designed for people that want to improve their time management skills.

C.P.R. 
CONFLICT POSITIVELY RESOLVED 
Confronting and resolving conflict is a complex and challenging task.  The participants are invited to apply a conflict resolution model to the personal and professional conflicts that they encounter daily.  Whenever individuals live or work together, differing needs and wants will surface. In this seminar the participants develop an awareness of how these differences can be appreciated in a plus way.

E.Y.T.A. 
EXPLAINING YOURSELF THROUGH ASSERTION 
Participants will begin to feel more confident and empowered to do their job more effectively when they learn assertive skills. Assertiveness skills will assist participants to explain yourself. The participants will learn the meaning of assertiveness, communication patterns of assertive behavior, skill practice and responsibilities of assertive behavior.

TRAINING FOR MANAGERS TO RECOGNIZE PROBLEM EMPLOYEES 
Training for Managers and supervisors to recognize employees that are experiencing difficulty with their job because of psychological and emotional substance abuse issues.  Training could also include techniques and practice for confronting and referring troubled employees.

SEXUAL HARASSMENT  
Information about the law and how it effects organizations will be presented. Case management approach will be provided. Examples of staff training will be given.

WORKING WITH DIFFERENCES IN THE WORKPLACE 
This seminar will focus on cross-cultural issues and how to work more effectively together.

EFFECTIVE COMMUNICATION IN THE WORKPLACE 
Participants will have an opportunity to assess their current communication styles, build trust with the group, learn what is effective communication and know roadblocks to communication.  They will learn and practice effective non-verbal communication, questioning, active listening, and sending clear messages.  Time will be spent role playing active listening with peers, sending clear messages concerning managers needs, communication skills in meetings and coping with others that have different communication styles and developing a plan of action.

PROGRESSIVE DISCIPLINE  
This seminar will focus on the difference between positive discipline and traditional discipline approaches.  Legal liabilities and how they apply to discipline problems. Managers will learn specific strategies that they can use tomorrow concerning progressive discipline and coaching. Role play opportunities with the manager utilizing the coaching strategy will be practiced.

BUSINESS WRITING  
This seminar will focus on writing inside the organization and outside the organization. Time will be spent discussing how type preferences effects writing. Basic practice on sentence and paragraph construction will be reviewed. Practice in writing memos, letters and reports will be experienced.

TRAINING THE TRAINER  
Managers will learn how to be trainers of those they supervise. Most training today takes place "on the Job" and many managers don't know how to train others. Time will be spent understanding learning styles, adult learning, teaching others how to create a climate, write objectives, materials development, and evaluation of learning.
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PROGRAMS

Programs could be set up to provide graduate credit if there is 15 hours of contact time.

PEER RESOURCE PROGRAM 
The following services for peer resource programs will be provided: program development, training of staff to conduct the peer-to-peer programs.  These programs could be mentoring, peer helping, education, conflict mediation and other peer to peer programs.

AGGRESSION REPLACEMENT TRAINING 
The National Peace Institute provides training for supervisors in how to work with violent and aggressive employees.  The program is designed to work with staff on teaching of empathy, aggression replacement, basic skills, community service. Curriculum materials are also available.

S.P.O.C.  
STRATEGIC PLANNING FOR ORGANIZATIONAL CHANGE 
Strategic planning assists organizations in the process of envisioning the future and helping them to develop the procedures and activities necessary to achieve that future. Participants will learn how to plan for the future through environmental scanning, competitor analysis, impact of values (individual and corporate), understanding the role of the corporate culture, personality change, mission formation. This program is designed for leaders and groups within an organization responsible for strategic planning. 

T.Q.M.  
Organizations will be presented with an overview of Total Quality Management.Each department will be given an opportunity to develop strategies to move the organization to a quality culture. Managers as well as employees will be guided the process of developing a Total Quality Culture.

RECRUITING, RETAINING, AND MOTIVATING 
GENERATION Y 
This workshop will focus on the different motivators for the various generations and also particularly Generation Y and X.

CONFLICT MANAGEMENT FOR LEADERS 
The focus will be on managing conflict with managers and learning communication skills.



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